Ridgeline Research (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.
Information We Collect
- Order information: name, shipping address, email, and phone number when you place an order
- Payment information: we do not store payment credentials directly. Payments are processed via ACH and Venmo; transaction data is handled by those providers under their own privacy policies
- Account information: if you create an account, we store your email and order history
- Age verification: our site requires age confirmation (21+) before granting access; we do not store government ID or verification documents
- Usage data: we use analytics tools to understand site traffic and performance (pages visited, browser type, general location)
- Communications: if you contact us, we retain that correspondence to respond and for our records
How We Use Your Information
- To process and fulfill orders
- To communicate with you about your order or inquiries
- To improve our website and product offerings
- To comply with legal and tax obligations
How We Share Your Information
We do not sell your personal information. We share information only with:
- Shipping carriers, to deliver your order
- Payment processors, to complete transactions
- Service providers who help us operate the site (e.g., hosting, email delivery), bound by confidentiality obligations
- Law enforcement or regulators, if required by law
Data Retention
We retain order and account information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
If you are a California resident, you have the right under the CCPA to request access to, deletion of, or details about the personal information we hold about you. Contact ops@ridgeline-research.com to make a request.
Cookies
Our site uses cookies to support core functionality (like your cart and age verification) and to understand site usage. You can disable cookies in your browser, though some site features may not work properly as a result.
Children’s Privacy
Our products and site are restricted to individuals 21 and older. We do not knowingly collect information from minors.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
Questions about this policy or your data: ops@ridgeline-research.com